YP Health Food Centre Returns Policy

Returns & Exchanges Policy

Should you ever buy anything from us that is not pleasing to you, you may return any of our products, to the original point of purchase, for a full 100% money-back guarantee. For our bookkeeping purposes, we respectfully request that you include the sales receipt and/or invoice with any return.

Customers who purchase products form YP Health Food Centre website may return them by mail within fifteen (15) days of the delivery. Please note that all promotional products, including free samples and gift with purchases, must be returned. Please note that we cannot accept the return of opened items or items returned more than 15 days past delivery. Refund will only be given if the item is returned in its original condition. If the item is returned in a damaged state, no refund will be given. Return fees are the sole responsibility of the buyer, unless damages arise from our error. Email to info@yphealthfood.com or Call 604.606.0697 for more details.

Please note: All US and International Sales are Final.

All merchandise leaving our warehouse is inspected and in good condition. If packages delivered are damaged, opened or re-taped you must file a claim with the carrier at the time of delivery.

We will notify you of your refund via e-mail after we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days after we receive your return.

Inventory

If an item is temporarily unavailable from our suppliers you will be informed promptly by email.